Grandhotel Pupp - Karlovy Vary

Mirove Namesti 2, Karlovy Vary, Czech Republic, 36091show map
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Highlights
8
FabulousBased on  244 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Czech Republic

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Overview

Situated near a stadium, golf courses and restaurants, the 5-star Grandhotel Pupp offers a hairdresser, a solarium and a spa lounge along with a cozy atmosphere. Behind the original facade of Grandhotel Pupp lies English interior.

It is located in the center of Karlovy Vary, about 30 minutes' walk from KV Arena. Karlovy Vary city center is 2 km away.

There are shops and a market in the proximity of the hotel.

Grandhotel Pupp boasts a prime setting within 10 minutes drive to Karlovy Vary airport.

Rooms

The property comprises 228 en-suite rooms appointed with climate control, television, a pantry, a wardrobe and hi-fi. Grandhotel Pupp features rooms with the river view. Room facilities include a dishwasher, coffee/tea makers and glassware as well as a pillow-top mattress and down pillows.

Eat & Drink

Residents can have breakfast in the bar. Residents can sample fine meals of international cuisine at the onsite restaurant. Guests are invited to the Most Beautiful Night bar to unwind with a drink. Located in a busy area, Grand Restaurant Pupp and Hotel Embassy Restaurant serve a wide range of meals.

Services

Business facilities at Grandhotel Pupp include a meeting room, computer rental and a photocopier.

Relax

The hotel offers various facilities, such as a treatment room, a Jacuzzi and a sauna along with a body scrub, manicure and facials. Active guests will appreciate horse riding, lawn tennis and skiing provided on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at EUR 15 per day.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   228.

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Facilities
Wi-Fi
Parking

EUR 15 per day

Luggage storage

Luggage storage

Locker room

24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Water sports
  • Snowsports
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's menu
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Casino
  • Night club
  • Entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • City view
  • Mountain view
  • River view
  • Park view
  • Street view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 12 yearsExtra bedAll children13 - 15 yearsExtra bedThere are no cots provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Karlovy Vary MuseumKarlovy Vary Museum400 ftNova louka 578/23
Stara LoukaStara Louka500 ft
Vridelni kolonadaVridelni kolonada1800 ftLazenska 18/2
Church of St. Mary MagdaleneChurch of St. Mary Magdalene1800 ftSvobodova 701/01
Dvorakovy SadyDvorakovy Sady3000 ftDvorakova 2A
Nova LoukaNova Louka4800 ft Karlovy VaryCzech Republic
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Becherplatz Pivovar Karel IV.Becherplatz Pivovar Karel IV.200 ftT.G.Masaryka 57
Grand Restaurant PuppGrand Restaurant Pupp300 ft
Hotel Embassy RestaurantHotel Embassy Restaurant400 ftHotel Embassy
Pizzeria CapriPizzeria Capri700 ftStara Louka 42
Hotel PalackyHotel Palacky700 ftStara Louka 40
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Jan Becher MuseumJan Becher Museum4800 ftT. G. Masaryka 282/57
VridloVridlo1.5 mi Karlovy VaryCzech Republic
Moser Glass MuseumMoser Glass Museum1.9 miKpt. Jaroshe 46/19
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Getting around
Airports
Karlovy Vary (KLV)2.0 mi
Train
Train Station Karlovy Vary1.3 mi
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Reviews
8.0
FabulousBased on  244  reviews
  • 7.8
    Fabulous

    The grandness of the hotel is really spectacular - you really have a sense of history and feel like you could be walking through a museum or palace.

  • 8.8
    Superb

    Gave us a great room with plenty of space. Had view right down the main boulevard and river.

    Only negative was the city was out replacing the sidewalks and street right out front of the hotel.

  • 8.2
    Fabulous

    First of all I lived the interior of the hotel - it is very beautiful in baroque style. Persoel is very friendly and helpful as well. The rooms are spacious and comfortable with a fantastic view from window.

    Pupp is a hotel more for spa and relaxation, than for treatment. However when you arrive you are appointed to a doctor which givees you a list of procedures to visit. From our point of view the list was too excessive, most of the procedures from which we lately declined because they were useless for us. It seems it was done to get more money without considering which of the procedures we really need.

  • 6.2
    Good

    The 5 stars part is good. It use to be excellent. My husband comment is , 'I have stayed there 10 years ago. I thought I live in the old palace. Now it is another beautiful hotel.' The 4 stars part of the hotel is fine. However, we are surprise that the staffs in breakfast room seems so armature.

  • 9.2
    Superb

    Sight-seeing in Karlovy Vary

  • 7.8
    Fabulous

    Gorgeous grand hotel. Beautiful huge, spacious room with marble bathroom was exceptional. All toiletries provided. All areas of the old hotel were very beautiful, spacious and well maintained. Restaurants, a cafe, bars, reading/sitting room - Every where you looked, there was something beautiful. Lots of lovely art. My husband and I enjoyed ice tea and beer in one of the bar areas served by a very delightful, friendly young man; then later, a delicious gourmet dinner downstairs in the Becher's Bar. Breakfast was exceptional! We were only here one night so didn't have the opportunity to enjoy the Spa area. Only issue was a very hard, firm bed.

  • 9.6
    Exclusive

    The hotel is the "Stara dama" (the old lady) among hotels. Such a luxurious history is rarely seen in hotels. This is the only hotel in Karlovy Vary that i would return to. It is not modernised and recuperated but it was my honor being its guest for a while.

    It was the end of season so hotel was kind of empty. Karlovy Vary also. We were generally dissapointed with a Karlovy Vary offerings. We thought this town is a spa center of Czech republic, but there are no pools and world of sauna anywhere or very poor content.Though sociologically very interesting town.

  • 7.8
    Fabulous

    The breakfast buffet was pretty good, and the service was excellent. The front desk staff and all personnel were great and were helpful. The rooms were large, with very high ceilings.

    This hotel was not like it was portrayed in the movie "Last Holiday" starring Queen Latifah. I think that it has lost its luster of yesteryear. The rooms were clean. It was a very very quiet place, almost spooky feeling, with a smell all over, probably because the hotel has a long history. The casino only had 2 people in there, and the roulette dealers were not nice. I also tried the spa and relax massage center. Most or all hotels in Karlovy Vary do not have real mineral spring water. However, one spa in the center of town, about a 10 minute walk from the hotel, has a pool with real mineral spring water. The hotel people can give you directions. Overall, it was not a bad place.

  • 7.8
    Fabulous

    Breakfast was excellent

    Rate was very high. They charged me for curtain full price due to incident that caused little damage which can be fixed in ten minutes. For me it is not a matter of money, it is a matter of professional treatment for guests who came on 7 hours flight to enjoy the country stay.

  • 6.2
    Good

    The spacious layout and interior design

    We stay in a lot of hotels and feel the hotel is resting on its reputation rather than the excellent service we had expected . At the very least we would have expected bottled water and/or tea and coffee making facilities in the room.

  • 8.2
    Fabulous

    very very good breakfast, building of hotel is amazing, clean room

    internet was too expensive and didnt work(was veeeery slow). When I booked a room in the hotel I payed for parking too, but when was check out, hotel was asking to pay for parking one more time. Its good that I had a printout of my booking confirmation, where was written that I have already payed for parking and then they returned the money.

  • 6.2
    Good

    Location, Parking, Quietness, Climate Control

    Expensive for an average room, small bathroom, confusion about the location of the breakfasts, town roads and sidewalks in the area dug-up, staff unknowledgeable about local attractions, "first-class" section of hotel really second-class, room charged at time of booking not at time of stay.

  • 6.6
    Good

    Restaurant was good. Location was good, but overall hotel is overrated.

    The spa did not have extended hours.

  • 6.6
    Good

    Unfortunately the photos of the superior double room where not what was given to us. The rooms have dark green or dark burgandy walls and instead of a double bed we were offered 2 single beds. I had to complain for over an hour to get upgraded and then i realised that the photos on Booked.net are from another section of the hotel that was under renovation. I felt that the photos were a misrepresentation of what they were offering me. They wanted extra money for the upgrade but would not give me back money for a down grade. After much deliberation and 90 mins later i got an upgrade with no extra money, which should have happened right from the begining, seeing it is a five star hotel. Afterall that is why i went them, i expected service and what i had booked without having to fight with them. All in all much ado about nothing, great architecture but the rooms are nothing to write home about. I have been in better 5 star hotels with friendlier staff and better service. Next time i will choose something cheaper and have a better time. Just go and take pics of the hotel as the outside is magnificent. The food was poor and the salads wilted and the price ridiculous.

  • 7.0
    Very good

    Public areas were beautiful, rooms were alittle plain although huge in the delux partof the hotel..Guest services were a little misinformed about tours to Moser factory,food was very good.

    Spa was plain but staff was great.

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Highlights
8
FabulousBased on  244 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Czech Republic

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 12 yearsExtra bedAll children13 - 15 yearsExtra bedThere are no cots provided in a room. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Karlovy Vary (KLV)2.0 mi
Train
Train Station Karlovy Vary1.3 mi
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Check rooms and rates
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Check-in
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Rooms and Guests
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